Your Privacy Matters to Us

At 7M Car Rental, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our taxi booking services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, phone number, email address, and pickup/drop locations.
• Booking Details: Date and time of travel, vehicle type selected, fare amount, and booking ID.
• Communication Data: Information you provide when you contact us via phone, email, WhatsApp, or our website contact form.
• Technical Information: IP address, browser type, device information, and usage data when you visit our website (via cookies).
• Payment Information: We do not store payment card details on our servers. All payments are processed through secure third-party payment gateways.

2. How We Use Your Information

We use your personal information for the following purposes:

• Booking & Confirmation: To process your taxi booking and send you confirmation details via email and WhatsApp.
• Service Delivery: To coordinate with our drivers and ensure timely pickup and drop-off.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
• Communication: To send you booking confirmations, reminders, and important service updates.
• Service Improvement: To analyze booking patterns and improve our services.
• Legal Compliance: To comply with applicable laws and regulations.

3. How We Protect Your Information

• All data transmitted between your browser and our website is encrypted using SSL (Secure Socket Layer) technology.
• Access to your personal information is restricted to authorized personnel who need it for service delivery.
• We regularly review and update our security practices to ensure your data remains safe.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Our Drivers: To facilitate your pickup and drop-off, we share your name, phone number, and pickup/drop location with the assigned driver.
• Service Providers: We may share data with trusted third-party service providers (email services, payment gateways) who assist us in operating our business.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Booking records are typically retained for 3 years for operational and legal purposes.

• Booking data: Retained for 3 years from the date of travel.
• Customer communication records: Retained for 1 year.
• You may request deletion of your data at any time (subject to legal obligations).

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information (subject to legal obligations).
• Objection: You can object to the processing of your personal information for certain purposes.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at sevenmcar@gmail.com or call us at 9511290606.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. We use:

• Essential Cookies: Necessary for the basic functioning of the website.
• Analytics Cookies: To understand how visitors interact with our website (Google Analytics).
• Functionality Cookies: To remember your preferences and improve your experience.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, payment gateways, social media platforms). This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please don't hesitate to contact us. We're here to help.

This Privacy Policy is effective as of 27 August 2026 and supersedes all previous versions.